Returns & Exchanges

At annieelise, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all eligible items. Please ensure products are in their original, unused condition with all packaging intact to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Log into your account or visit our online returns portal with your order number and email address to select the items you wish to return.

• 2.
  Prepare the Package

  Securely pack your items in the original shipping box and attach the prepaid return shipping label provided via email.

• 3.
  Ship the Item

  Drop off your package at any authorized carrier location or schedule a pickup to send your return back to our warehouse.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.